Frequently Asked Questions

Below you will find a list of some of the most frequently asked questions. Feel free to give us a call at 561-371-0971 if you have any questions regarding air conditioning, we will be happy to answer them.


HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most oftenused to depictthe whole heating and cooling system consisting of the duct work, air filters, humidification controls, and registers.

The most important part of HVAC maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

We recommend that your heating and cooling system be checked and serviced twice a year; ideally a spring and autumn tune-up. Also we recommend that you change your filter regularly, depending on the type of filter you have. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the likelihood of a serious breakdown.

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your Air Plus Expert technician will recommend the ideal filters and replacement schedules for your unit(s).

Yes. Loud heating and cooling equipment contribute to sound pollution. Although no financial savings are tied to lower sound levels, the sound rating of a cooling system can have a considerable effect on comfort and enjoyment of your home. The sound level of an air conditioner or heat pump depends on a variety of factors, such as the age and make of the unit, and whether the compressor is insulated or not can contribute to the amount of noise it makes.

We carry all the top air conditioning manufacturers: Goodman, Lennox, Trane, Carrier, and Rudd.

Because of our unique and preferred relationship with Goodman Air Conditioning, we offer 10-year parts and labor warranty on all Goodman products, and 1 year part and labor on all others.

It is our goal to get your air conditioner running as soon as possible. As a family run business, we know how important the safety, health and comfort of your family members is to you. We will make every effort to get your air conditioner running in 24 hours.

Yes! We are available any time day or night. It is our mission to restore your heat or air conditioning as soon as possible. We understand how uncomfortable it can be to live without cool air. Please note, however, that if you call in the middle of the night, we may not be able to make a house call until the next morning.

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your Air Plus Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

A few quick tips:

  • Clean and replace your filters frequently.
  • Your system will heat and cool more evenly when the blower is in the 'on' position. The blower provides constant air movement throughout the home and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.
  • Consider installing a smart thermostat like a Nest or Ecobee thermostat to have even more control of your home and indoor air quality. If you have questions, about smart thermostats reach out to one of our Air Plus experts.

You may have tried to cover up indoor odors by spraying air fresheners or lighting candles. Unfortunately, these tactics only mask the odors, they don’t get rid of them. These remedies may in fact negatively affect indoor air quality from chemicals that cause allergic reactions or eye irritation for homeowners.

Bacteria, dust mites, animal dander, cat saliva, and mold may also be roots of your home’s odor problem. One method to purify the air is integrating germicidal (UV) lights in your home, which helps kill odors and inhibit the growth of biological contaminants, sterilizing surfaces in the HVAC system. They also purify the air, preventing the growth of contaminants. The UV lights are installed to work with your home comfort system.

Sometimes poor ventilation contributes to unpleasant odors. Moisture condensation on walls windows and stagnate air are signs of poor ventilation. A qualified Service Experts technician can inspect your home comfort system to determine if this is an issue that should be addressed. The technician can also inform you how to solve the ventilation system’s ability to correctly circulate and ventilate indoor air.

Every person and every home entails a different comfort need. The threshold of irritancy and triggers that affect people’s health and comfort combine to determine the proper solutions. High threshold levels may require simple solutions like a better air filter. Low threshold levels may require an air purification system for the reduction of triggers and irritants. Our Service Experts can help you decide which indoor air improvement products are right for you.

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. Our experts Air Plus technicians can help diagnose and troubleshoot this concern.

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°- 80°. In the winter 68°- 72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.

Absolutely! Air Plus of South Florida, Inc. holds air conditioning contractor’s licenses, full insurance coverage and EPA certification.

UV lighting can kill and prevent the transmission of microorganisms that usually thrive in heating and air conditioning systems. Installing UV lights can protect your family against these pathogens, as well as improve the efficiency and air flow of your air conditioning unit.

Air conditioning units work hard in South Florida. We recommend changing your ac filter at least once per month.

We recommend that heating and air conditioning units are serviced at the beginning and end of the hottest times of the year. That way, you won’t get that burning dusty smell when you turn on your unit, and you are assured that the unit is running at maximum efficiency. Regular servicing also can improve the indoor air quality in your home.

We will check the electrical connections, refrigerant levels, condenser coils, ducts and more to maximize the life and efficiency of your home air conditioner.

Air duct cleaning by Air Plus of South Florida, Inc. includes the cleaning of all the supply and return ducts, registers, grills diffusers, coils, condensate drain pans, motors, fan housing and air handling unit housing. Duct cleaning can prolong the life of your air conditioning unit and improve the indoor air quality in your home.

You can control a smart air conditioner from anywhere you have wi-fi and your phone – from the couch in your living room, to your office before you leave for the day. Not only does this increase your comfort, but not cranking your air conditioner when you’re not home can save you money. Never again will you have to walk into an uncomfortably warm house. Programmable thermostats are also available that can be adjusted to fit your daily routines.

  • John Mileto

    Recommended by a friend who just had a unit installed by this company in Boynton Beach. As my house is empty, the air conditioner triggered off by itself and the company came out the same day and called me when they arrived ,called me back and explained the problem and then we discussed how I can control the air condition zone remotely through Wi-Fi. Very professional company and I will continue to use them and recommend them highly. Corey was knowledgeable and professional, as well as courteous.

  • Mark Maschek

    Had a few problems but Rory the owner stepped in to make sure I was happy.

  • Nancy Valdes

    Air plus of South Florida came to service my ac and did a great job. Ernesto was very professional and explained everything so I could understand what was wrong with my ac. I got their maintenance plan and they cleaned my dryer vent. That was money very well spent!

  • Chase C

    Very satisfied with my experience with this company. They’re both very quick and efficient when it comes to getting the job done.

  • Victor Palacios

    My AC broke down this morning i call an they came in on a hr they was working an i very please with the service no problem recommending them.